Last updated: June 2025. This Privacy Policy explains how 360 ph collects, uses, stores, and protects your personal information when you use our platform in the Philippines. By registering an account or continuing to use our services, you agree to the practices described here.
When you register and use 360 ph, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for identity verification. We also collect transactional data such as deposit amounts, withdrawal requests, betting history, and account activity logs. Technical data — including your IP address, device type, browser version, and session timestamps — is automatically recorded each time you access the platform. We may also collect information you voluntarily provide when contacting our support team or responding to optional surveys. All data collection is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for regulatory compliance.
The personal information we collect is used primarily to create and manage your 360 ph account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by Philippine gaming regulations. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and important policy updates. Aggregated and anonymised usage data helps us improve platform performance, identify technical issues, and develop features that better serve Filipino players. Where you have opted in, we may use your contact information to send promotional communications about new games, betting markets, or platform offers — you can withdraw this consent at any time through your account settings. We do not use your personal datato make automated decisions that significantly affect you without human review, and we do not build profiles for sale to advertisers or data brokers.
360 ph does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when presented with a valid legal request or court order. If 360 ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your betting history or financial details with any third party beyond what is strictly necessary for payment processing and regulatory compliance. Any third-party partners we work with are evaluated for their data protection standards before we engage them.
Your personal data is stored on secure servers protected by industry-standard encryption, firewalls, and access controls. All data transmitted between your device and the 360 ph platform is encrypted using SSL/TLS protocols, ensuring that your account credentials and financial information remain protected during every session. Access to personal data within our organisation is strictly limited to staff who require it to perform their job functions, and all such access is logged and audited regularly. We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with applicable data protection regulations.
As a user of 360 ph based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a portable format. You may also request corrections to any inaccurate or incomplete information in your account at any time by contacting our support team. If you believe your data is being processed unlawfully or beyond what is necessary, you have the right to request that we restrict or delete it, subject to our legal retention obligations. You can opt out of marketing communications at any time through your account notification settings or by contacting support directly. If you have concerns about how your data is handled, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and to treating your privacy rights with the seriousness they deserve.
360 ph uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and bet placement. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main platform features. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. Our cookie practices are reviewed periodically to ensure they remain aligned with Philippine data protection standards and user expectations.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When material changes are made, we will update the "last updated" date at the top of this page and notify registered users through their account or registered contact details where appropriate. We encourage you to review this page periodically so you remain informed about how we protect your data. Continued use of the 360 ph platform after any changes have been posted constitutes your acceptance of the revised policy. If you have questions about this Privacy Policy or how your data is handled, please visit our FAQ page or reach out to our support team. Your trust is important to us, and we are committed to being transparent about our data practices at all times.
Have questions about how we handle your data? Check our FAQ for quick answers, or log in to manage your account privacy settings directly.